Contact Us
Last updated: 2026-05-04
Live Chat (Fastest)
हमारा 24/7 live chat हमें reach करने का fastest तरीका है। Sub-5-minute response time। English, Hindi, Arabic, aur Spanish में available। शुरू करने के लिए किसी भी Celebboost page के bottom-right में chat bubble click करें।
Email Support
Non-urgent inquiries या detailed issue reports के लिए, support@celebboost.com पर email करें। Response time: business hours में 1-4 hours, बाहर 24 hours तक। अपना order ID aur detailed description include करें।
Specialized Email Channels
Specific topics के लिए, ये direct channels use करें: privacy@celebboost.com (data requests, GDPR), disputes@celebboost.com (refund disputes, escalations), partnerships@celebboost.com (affiliate, B2B partnerships)। Specialized channels को 24-48 hours response time लगता है।
Response Time Expectations
Live chat: 24/7 में 5 minutes से कम। Email general support: 1-4 hours। Email specialized channels: 24-48 hours। Urgent order issues impact के basis पर queue में auto-prioritized होते हैं (e.g., delivery failures > general questions)।
Support Requests में क्या Include करें
Fastest resolution के लिए, please include: (1) आपका order ID (format: CB-YYYYMMDD-XXXX order confirmation email से)। (2) Issue का specific description (incomplete delivery, drops, account problems)। (3) Screenshots जहां applicable। (4) आपकी preferred resolution (refund, refill, replacement)।
Languages
Live chat: English, Hindi, Arabic, Spanish (सबमें sub-5-min response)। Email: ऊपर के plus Portuguese, French, German (longer response windows)। Other languages के लिए, English with translation tools usually best है।
Business Hours
हम globally 24/7 operate करते हैं। Live chat coverage distributed support team via सभी time zones span करती है। Email queue 24/7 monitored है urgent issues के लिए priority के साथ। कोई 'after hours' नहीं — हम हमेशा available हैं।
Social Media
Product updates, promotional offers, aur customer success stories के लिए हमें social channels पर follow करें: Instagram, TikTok, aur Twitter पर @celebboost। Social media पर DMs को live chat aur email जैसी fast monitor नहीं किया जाता; support के लिए वो channels prefer करें।
Frequently Asked Questions
What's the fastest way to reach support?
Our Telegram support channel — fast replies during active hours, in EN/HI/AR/ES. Tap "Chat with support" on our homepage, or open https://t.me/+_aTuIH6v6OkzMmM1.
Do you offer phone support?
Not currently — Telegram and email are our channels. They produce written records both parties can reference later, which is especially useful for order and refund discussions.
Can I escalate an unresolved issue?
Yes — email disputes@celebboost.com for senior support escalation. Senior team reviews within 48 hours and provides a written decision. Escalation is reserved for issues where standard support resolution doesn't meet expectations.
Do you respond on weekends?
Yes — we cover weekends and holidays. Telegram and email are monitored every day, with urgent order issues prioritized regardless of the day.