Contact Us
Last updated: 2026-05-04
Live Chat (Fastest)
हमारा 24/7 live chat हमें reach करने का fastest तरीका है। Sub-5-minute response time। English, Hindi, Arabic, aur Spanish में available। शुरू करने के लिए किसी भी Celebboost page के bottom-right में chat bubble click करें।
Email Support
Non-urgent inquiries या detailed issue reports के लिए, support@celebboost.com पर email करें। Response time: business hours में 1-4 hours, बाहर 24 hours तक। अपना order ID aur detailed description include करें।
Specialized Email Channels
Specific topics के लिए, ये direct channels use करें: privacy@celebboost.com (data requests, GDPR), disputes@celebboost.com (refund disputes, escalations), partnerships@celebboost.com (affiliate, B2B partnerships)। Specialized channels को 24-48 hours response time लगता है।
Response Time Expectations
Live chat: 24/7 में 5 minutes से कम। Email general support: 1-4 hours। Email specialized channels: 24-48 hours। Urgent order issues impact के basis पर queue में auto-prioritized होते हैं (e.g., delivery failures > general questions)।
Support Requests में क्या Include करें
Fastest resolution के लिए, please include: (1) आपका order ID (format: CB-YYYYMMDD-XXXX order confirmation email से)। (2) Issue का specific description (incomplete delivery, drops, account problems)। (3) Screenshots जहां applicable। (4) आपकी preferred resolution (refund, refill, replacement)।
Languages
Live chat: English, Hindi, Arabic, Spanish (सबमें sub-5-min response)। Email: ऊपर के plus Portuguese, French, German (longer response windows)। Other languages के लिए, English with translation tools usually best है।
Business Hours
हम globally 24/7 operate करते हैं। Live chat coverage distributed support team via सभी time zones span करती है। Email queue 24/7 monitored है urgent issues के लिए priority के साथ। कोई 'after hours' नहीं — हम हमेशा available हैं।
Social Media
Product updates, promotional offers, aur customer success stories के लिए हमें social channels पर follow करें: Instagram, TikTok, aur Twitter पर @celebboost। Social media पर DMs को live chat aur email जैसी fast monitor नहीं किया जाता; support के लिए वो channels prefer करें।
Frequently Asked Questions
What's the fastest way to reach support?
Live chat — under 5-minute average response, 24/7 in EN/HI/AR/ES. Click the chat bubble on any Celebboost page.
Do you offer phone support?
Not currently — live chat and email are our channels. Live chat's sub-5-minute response is faster than typical phone hold queues, and produces written records both parties can reference later.
Can I escalate an unresolved issue?
Yes — email disputes@celebboost.com for senior support escalation. Senior team reviews within 48 hours and provides written decision. Escalation reserved for issues where standard support resolution doesn't meet expectations.
Do you respond on weekends?
Yes — 24/7 coverage including weekends and holidays. Live chat sub-5-minute response time is consistent regardless of day or time.