Refunds & warranty

Refill warranty

Every package shows its warranty in days. During that period, if your count drops below the after-completion count, Celebboost refills the difference at no cost.

• The warranty starts when the order is marked completed.
• Claim it from your order page: Warranty → Claim warranty. The drop is measured automatically and a refill is sent.
• Very small drops (under the minimum shown on the claim page) are normal fluctuation and are not refilled.
• Refills are not possible if the profile was made private, the username changed, or the post was deleted.

Full refund

You get a full refund to the original payment method when:

• delivery has not started within 72 hours of payment, or
• we cannot deliver to your link (for example the platform blocks the service) and cannot offer an alternative you accept.

Partial refund

If an order completes only partly and cannot be finished, we refund the undelivered part in proportion to the price paid.

No refund

• The link was wrong or the profile was private while the order ran.
• The order was delivered as described. Follower counts naturally fluctuate; use the warranty for drops.
• Chargebacks opened without contacting support first.

How to ask

Message support with the order id. Refunds are processed within 5 business days; crypto refunds go to the wallet you provide.