Help centre

Questions, answered

Short, honest answers to what people ask before and after ordering. If yours is not here, support answers by email within a few hours.

Delivery

How fast does delivery start?

Most orders start within 0–1 hour after payment is confirmed and then deliver gradually so the growth looks natural. Larger amounts take longer. Your order page shows live progress.

Do you need my password?

Never. We only need the public link to your profile, post or video. Keep the profile public until the order completes.

Why does delivery arrive gradually instead of all at once?

Because that is what real growth looks like. A sudden jump is what platforms and visitors read as bought. Gradual delivery keeps the account within normal behaviour; large amounts are spread over more time by design.

What is the difference between the quality categories?

Each category shows what it means under its name on the package page: how real the accounts look, how active they are and how long the warranty runs. Higher categories cost more and drop less. If you are unsure, start with the best seller.

Refill warranty

What is the refill warranty?

If your count drops after delivery, we refill the difference for free during the warranty period shown on the package. Open your order page, go to Warranty and press Claim warranty. We compare your live count with the after-completion count and refill the drop automatically.

How do I claim a refill?

Open your order page, go to Warranty and press Claim warranty. We read the live count, compare it with the count recorded when delivery completed and refill the drop for free while the warranty runs. The claim and the refill show on the same page.

Why was my warranty claim rejected?

Either the drop was below the small threshold we ignore, the warranty window had ended, or the profile had gone private so the count could not be read. The claim page shows the numbers it used.

Orders & tracking

My order says "In progress" for a long time

Gradual delivery is normal. If nothing has moved for 24 hours, check that the profile is still public and the link is correct, then contact support with the order id.

Can I cancel or change an order?

Before payment, simply do not pay: unpaid orders expire on their own. After delivery starts we cannot stop it, because the growth is already being sent.

How do I find my order?

Use the tracking link from your confirmation email, or open Track order and enter the order id with your checkout email.

Can I order for someone else's profile?

Yes, as long as the profile, post or video is public. We never need the owner's login, only the link.

Payments & privacy

Which payments do you accept?

Crypto through our secure checkout. More options are being added. You never enter card or wallet details on our site.

Is my data safe?

We store only what is needed to deliver: your email, the target link and payment references. No passwords, no card numbers. See the Privacy policy.

Do you refund?

If we cannot deliver what you paid for, yes. Orders that have been delivered are not refunded, because the growth is already on the account. The refund policy has the exact rules.
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